IGNOU BPOI 104 SOLVED ASSIGNMENT

Included:

BPOI 104 2025 - English

DBPOFA

TUTOR MARKED ASSIGNMENT (2025)

Order to Cash (O2C)

Maximum Marks: 100

Course Code: BPOI-104

Weight age: 30%

January 2025/July 2025

Note: This assignment covers all of Course 4. All questions are compulsory. Marks assigned to the questions have been shown in the bracket.

Q1. Fill in the blanks:

(1x5=5)

i. The credit function is also cynically called as ....................

ii. .............. is also called as 'acid test ratio'.

iii. The effectiveness of the collection process is measured through a tool called .................

iv. A business gets its fund by ---------assets.

V. ----------is the most important quality measure for the customer setup process.

Q2. True or False:

(1x5=5)

i. Cash Application is a part of the pre-invoicing stage

ii. Credit limit is the monetary limit of the credit extended to a customer.

iii. Credit risk is mitigated by doing credit appraisal on continuous basis for the existing customers.

iv. Poor quality control can result in customer dissatisfaction.

V. Sending PO to seller does not constitute a legal offer to buy products or services.

Q3. Write short notes on: (In about 200-250 words)

(10x3=30)

i. Penetration Rate

ii. Query Resolution Process in O2C cycle

Two tools used for O2C outsourcing

Q4. Differentiate between:

(10x2=20)

i. Partial credit note and Full credit note

ii. Credit risk and Internal Control risks

Q5. Explain in detail the Stages in Order to Cash Cycle?

(20)

Q6. What are the various stages where quality checks are implemented in the O2C cycle? Explain any three stages in detail?

(5+15=20)

Last Date for Submission of Assignment (or as and when notified by the University)

For June TEE Exam              

31st March

For December TEE Exam

30th September

BPOI 104 (January 2026 - July 2026) - ENGLISH

DBPOFA

TUTOR MARKED ASSIGNMENT

Order to Cash (O2C)

Maximum Marks: 100

Course Code: BROI -104/004

Weight age: 30%

Pass Marks: 40%

January 2026 session & July 2026 session

Note: This assignment covers all of Course 4. Marks assigned to the questions have been shown in the bracket

Section A

Attempt any 05 questions

1) Explain Penetration Rate.

2) List out the source documents used in O2C cycle. Explain any 2 source documents?

3) What do you understand by Selling on credit?

4) Explain the responsibilities of the order management team?

5) Compare the advantages & disadvantages of email & telephone call as collection tools.

6) List all the activities of order management process in O2C cycle.

7) What are Dunning letters? Give a format of the same.

8) Describe the consequences of poor quality control?

Section B

Attempt all questions

1) What is the importance of a proper credit review process?

(10)

2) Explain in detail the metrics that are tracked in the 15 invoicing process?

(20)

3) Explain the following:

i. Partial credit note and Full credit note

ii. Credit risk and Internal Control risks

Last Date for Submission of Assignment

For June Exam                        31st March

For December Exam               30th September

Q: How will I receive the PDF?
A: Immediately after payment, the download link will appear and be sent to your email.

Q: Is this hand-written or typed?
A: This is a professional typed computer PDF. You can use it as a reference for your handwritten submission.